After so long Apple has finally launched a official Twitter account for providing support for it’s customers. Many companies have used the social media to help customers solve their problems.
It is a much faster and more modern way of helping customers since they don’t have to go though phone three and than wait for a representative to pick up.
The account is @AppleSupport that’s the ONLY twitter account officially backed by Apple. The twitter account is also verified by twitter so don’t give your personal information to any other account pretending to be the official account.
— Apple Support (@AppleSupport) March 3, 2016
Other then support the account is also going to be providing helpful tips and tutorials for better using your device.